سياسة الخصوصية

Last updated: January 29, 2025

Privacy Policy

Effective Date: 1/21/2025

At Trinkets TCG (referred to as "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when purchasing sealed trading card items or engaging with our services. By using our website or making a purchase from our store, you consent to the practices described in this policy.

1. Information We Collect

To provide our products and services, we may collect the following personal information when you place an order or interact with our store:

  • Name: To identify you and process your order.
  • Address: For billing and shipping purposes.
  • Phone Number: To contact you about your order, if necessary.
  • Email Address: To send order confirmations, receipts, updates, and customer support communication.
  • Payment Information: Including credit card details or other payment methods to complete the transaction. Please note that we do not store sensitive payment information (e.g., credit card numbers) on our servers; payment processing is handled by trusted third-party payment providers.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • Order Processing: To fulfill your purchase, including shipping, billing, and communication related to your order.
  • Customer Support: To address any questions, concerns, or issues related to your order or our products.
  • Improving Services: To enhance our website, offerings, and customer experience.
  • Marketing and Communication: With your consent, we may send promotional emails, newsletters, or offers related to new products, sales, or events. You can opt-out of these communications at any time by following the unsubscribe link in the email or contacting us directly.

3. Data Protection and Security

We take the security of your personal information seriously and implement industry-standard security measures to protect it. Your payment information is processed through secure, third-party payment processors, and we do not store your sensitive payment data. Additionally, we utilize encryption and secure servers to safeguard the information you share with us.

While we strive to protect your information, please note that no method of data transmission over the internet or method of electronic storage is 100% secure. While we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing of Information

We value your privacy and will never sell, rent, or share your personal information with third parties, except for the following:

  • Service Providers: We may share your information with trusted third-party vendors and service providers (e.g., payment processors, shipping carriers) who assist us in completing your transactions or delivering our services. These providers are contractually obligated to maintain the confidentiality of your information and use it solely for the purposes for which it was shared.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas, court orders, etc.).

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your shopping experience on our website. Cookies are small files placed on your device that help us remember your preferences, analyze site traffic, and improve the functionality of our website. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the site.

6. Your Rights

As a customer, you have the right to:

  • Access: Request a copy of the personal information we have collected about you.
  • Correction: Request that we update or correct any inaccurate or incomplete personal information.
  • Deletion: Request that we delete your personal information, subject to legal or operational requirements.
  • Opt-out: You may choose to opt-out of receiving marketing communications from us at any time by following the instructions in the emails we send or by contacting us directly.

To exercise any of these rights, please contact us at TrinketsTCG@gmail.com.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your personal information, we will securely dispose of or anonymize it.

8. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date of the policy will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:

  • Email: Trinkets TCG
  • Phone: new number

By using our website or purchasing from our store, you acknowledge that you have read and understood this Privacy Policy.

 

 

 

 

 

 

 

Raw Cards Policy

Effective Date: 1/21/2025

At Trinkets TCG, we take great pride in offering a variety of raw trading cards for collectors and enthusiasts alike. To maintain the integrity of our products and ensure the best possible experience for our customers, we have established the following Raw Cards Policy. Please read this policy carefully before making a purchase.

1. Condition of Raw Cards

All raw cards sold at Trinkets TCG are pre-owned items, and as such, they are subject to varying conditions. We provide an honest assessment of each card's condition to the best of our ability, but please note that raw cards may have imperfections, including but not limited to:

  • Surface scratches or dents
  • Centering issues
  • Edge wear
  • Corner wear
  • Printing defects
  • Discoloration or fading

Raw cards are graded subjectively based on visual inspection, and while we strive for accuracy, we do not guarantee a specific grade when purchasing raw cards. We recommend that buyers who are interested in receiving an official grade from a grading service inspect the cards themselves or submit them to a professional grading company.

2. Pricing and Price Fluctuations

Due to the fluctuating nature of the trading card market, prices for raw cards may vary depending on demand, card rarity, condition, and other external factors. As a result:

  • We reserve the right to change the prices of raw cards at any time without prior notice.
  • If a pricing error occurs after an order has been placed, we will contact you to either correct the price or, in some cases, cancel and refund your order.

3. No Returns on Raw Cards

Raw cards are sold "as-is," and due to their nature, we do not accept returns on raw cards unless the item is significantly different from the description or has been damaged during shipping. Please carefully review the condition of each card listed before purchasing.

If you receive a card that is damaged or does not match the description, please contact us within 7 days of receiving your order so that we can investigate and provide a resolution. In cases of damage during shipping, please retain all packaging and contact us as soon as possible for assistance.

4. Authenticity Guarantee

We guarantee that all raw cards sold by [Your Trading Card Shop Name] are 100% authentic. We work with trusted suppliers and sources to ensure the legitimacy of the products we offer. However, due to the nature of raw cards, we highly recommend that buyers submit cards to professional grading services if they wish to receive an official assessment of authenticity and condition.

5. Card Photos and Descriptions

We provide high-quality images and detailed descriptions of the raw cards available for sale on our website. These images reflect the actual card being sold, including any visible defects. We make every effort to ensure that the photos are as accurate as possible, but please note that lighting, screen resolution, and other factors may cause slight variations in appearance. If you have any concerns about the card’s condition, please reach out to us before making your purchase.

6. Shipping of Raw Cards

We take great care in packaging and shipping raw cards to ensure they arrive in the best possible condition. Cards are typically shipped in protective top loaders, sleeves, and/or bubble mailers. However, once the card leaves our warehouse, we are not responsible for any damage that may occur during transit. If you are concerned about shipping, we recommend selecting insurance or expedited shipping options at checkout.

7. Disclaimer

By purchasing raw cards from Trinkets TCG, you acknowledge and agree to the following:

  • Raw cards are sold as-is and may have imperfections or signs of wear.
  • We do not guarantee a specific grade or condition for raw cards.
  • All sales of raw cards are final, with no returns or exchanges, except in cases of significant discrepancies from the description or shipping damage.