Refund policy
Effective Date: 1/21/2025
At Trinkets TCG, we take great pride in offering a variety of raw trading cards for collectors and enthusiasts alike. To maintain the integrity of our products and ensure the best possible experience for our customers, we have established the following Raw Cards Policy. Please read this policy carefully before making a purchase.
1. Condition of Raw Cards
All raw cards sold at Trinkets TCG are pre-owned items, and as such, they are subject to varying conditions. We provide an honest assessment of each card's condition to the best of our ability, but please note that raw cards may have imperfections, including but not limited to:
- Surface scratches or dents
- Centering issues
- Edge wear
- Corner wear
- Printing defects
- Discoloration or fading
Raw cards are graded subjectively based on visual inspection, and while we strive for accuracy, we do not guarantee a specific grade when purchasing raw cards. We recommend that buyers who are interested in receiving an official grade from a grading service inspect the cards themselves or submit them to a professional grading company.
2. Pricing and Price Fluctuations
Due to the fluctuating nature of the trading card market, prices for raw cards may vary depending on demand, card rarity, condition, and other external factors. As a result:
- We reserve the right to change the prices of raw cards at any time without prior notice.
- If a pricing error occurs after an order has been placed, we will contact you to either correct the price or, in some cases, cancel and refund your order.
3. No Returns on Raw Cards
Raw cards are sold "as-is," and due to their nature, we do not accept returns on raw cards unless the item is significantly different from the description or has been damaged during shipping. Please carefully review the condition of each card listed before purchasing.
If you receive a card that is damaged or does not match the description, please contact us within 7 days of receiving your order so that we can investigate and provide a resolution. In cases of damage during shipping, please retain all packaging and contact us as soon as possible for assistance.
4. Authenticity Guarantee
We guarantee that all raw cards sold by [Your Trading Card Shop Name] are 100% authentic. We work with trusted suppliers and sources to ensure the legitimacy of the products we offer. However, due to the nature of raw cards, we highly recommend that buyers submit cards to professional grading services if they wish to receive an official assessment of authenticity and condition.
5. Card Photos and Descriptions
We provide high-quality images and detailed descriptions of the raw cards available for sale on our website. These images reflect the actual card being sold, including any visible defects. We make every effort to ensure that the photos are as accurate as possible, but please note that lighting, screen resolution, and other factors may cause slight variations in appearance. If you have any concerns about the card’s condition, please reach out to us before making your purchase.
6. Shipping of Raw Cards
We take great care in packaging and shipping raw cards to ensure they arrive in the best possible condition. Cards are typically shipped in protective top loaders, sleeves, and/or bubble mailers. However, once the card leaves our warehouse, we are not responsible for any damage that may occur during transit. If you are concerned about shipping, we recommend selecting insurance or expedited shipping options at checkout.
7. Disclaimer
By purchasing raw cards from Trinkets TCG, you acknowledge and agree to the following:
- Raw cards are sold as-is and may have imperfections or signs of wear.
- We do not guarantee a specific grade or condition for raw cards.
- All sales of raw cards are final, with no returns or exchanges, except in cases of significant discrepancies from the description or shipping damage.